General

If you are a private individual terms of Distance Contracts (see below for withdrawal), as well as the Consumer who has strict rules, which means that the law applies even if you have agreed otherwise. For businesses including sole traders terms Sale of Goods Act, which is permissive, meaning that agreements between undertakings applies primarily before the law.
When you are a private person signed up and made your order, you agree that we store and use your information in our business to best be able to fully bring our commitments to you. We protect your personal data under the Privacy Act, and you have a right to access the data and to have these deleted if you so desire.
Should any provision is found to be void pursuant to the provisions of Swedish or European law, this should not mean that the terms of purchase in its entirety will be invalid without the invalid condition must then be replaced by an equivalent statutory text.

Order

If you are under 18 must have parental ie parent’s permission to place an order. Such authorization may be given by a parent sends their express permission for us by e-mail. All false orders are tracked and reported to the police, and if we suffered financial or other harm, we will seek damages.

VAT

It is clear from the online store if prices are inclusive or exclusive of VAT.

Delivery conditions

Shipping: In addition to the price you will pay the shipping costs. Normally there are no additional fees.
Availability: In online store, all our items are marked with delivery indication. However, we must reserve the right to live Ansin ditch the ring may be based on false information, which means that delivery can be effected earlier as later than expected. We reserve the right to delete non-deliverable product from your order by price less the same. If you wish to order another, likvärd be, this is considered as a new order. If you wish to cancel an item because of a delay in delivery, is this possible to do until the goods effected (see below under “Cancellation”). Partial deliveries occur only at your request and results in additional shipping charge for you. Delivery: When you place your order also shows the delivery method that you selected. Usually dispatched an item in the mail but it can happen that we use another shipper. You pay the freight forwarding agent according to the current pricelist. It is your responsibility to ensure that the address that you specified at time of order, is correct. Delivery is only within Sweden, unless otherwise agreed in advance.

Unclaimed consignment

It is your responsibility to bail out the shipment at the delivery point within the time stated on the invoice. If you can not receive the package upon delivery, or do not pick up your package at the delivery point, sent it back to us, and we may then charge you a reasonable fee for shipping and administrative costs. Not paid this cost, given the requirement for debt collection.

Modification of the final order

You can make changes to your order until the order has been effected. With effecting means that the invoice or shipping document has been created. If the amendment is approved, and the item is in stock, any price differences that are regulated under the price, valid at the time of change. It is not possible to change an order once the order has been effected. Of course, the order, already shipped out from our system, therefore, does not change. Individuals, however, the right of withdrawal as outlined under the heading “Return Policy”.

Cancellation

An order is not valid until you have received confirmation of this from us. You may cancel your order at no cost to you until the order has been effected, ie invoice or shipping document has been created. After this time, you are obliged to accept delivery. Cancellation of non stocked to be commissioned or produced specifically for you, is not possible, after we ordered or commenced manufacturing of goods / services.

Return policy

As an individual, you are under Distance Contracts right to cancel your purchase within 14 days. You have no right to change your mind about the service begins during the withdrawal period with your consent, if the goods due to their nature can not be returned if the seal is broken or you have registered the license. If you regret your purchase the item must be returned in its original condition. The right begins on the day we confirmed your order of service with us and the date you received the goods or a substantial part of it.
If you wish to exercise their right to return, please send a written notice to us, preferably by e-mail, stating the bank account or plus / bank giro number. We will then decide if you meet the conditions required for the application of the right of withdrawal. You will then receive a reply by e-mail from us, in the given case, with information on how to return the goods. Note that you must follow our recommendations in terms of packaging, etc. Also note that by law, you will pay the shipping costs.

Upon receipt of the returned goods will purchase price less the original shipping charges will be refunded to you within 30 days from the day we received return shipment, provided you have not used the product and it is returned undamaged and unopened packaging or sealing.
Complaints and repurchases in some cases.
If you are a private person received a damaged product, or if we sent the wrong item, you have a complaint about the goods within 3 years from you received the item, and within two months from the time you discovered or should have discovered the error.

If you are employed received a damaged product, or we sent the wrong item, you immediately after you received the item, send your complaint to us via e-mail provided you complain about the damage within the warranty period. Otherwise, we refer primarily to the respective manufacturer or service provider.
This applies to both individuals and businesses, the injured or wrongly sent the goods to be returned in the same packaging and with the same carrier, as it was received, along with a detailed description of the error. If we can not send a new product to you within a reasonable time, we will refund the return shipping as well as what you paid for the damaged or incorrectly sent the goods, but we do not refund the original shipping costs.
Compatibility problems often occur between different products, and we therefore recommend that you find out as much as possible before you place your order to avoid unnecessary costs.

Information and pictures

We reserve against any typographical errors, and the errors in information and specifications regarding products and services that exist in our catalog. If there are pictures in our online store, they should not be taken as exact representations of a given product.

Force majeure

Both parties shall be exempt from the provision of the contract if performance is prevented or materially adversely affected by circumstances that the party could not reasonably control or predict. The following and similar circumstances shall constitute grounds for relief where they prevent or impede contract performance: fire, war, mobilization, requisition, confiscation, currency restrictions, general shortage, shortage of transport, strikes, lockouts, restrictions in terms of power and defects or delays in deliveries from suppliers who are rooted in such a circumstance referred to in this paragraph or other circumstances outside the party’s control, which either prevents or hinders party’s performance to such an extent that it can not be done except at abnormally high cost.